#human-centered-design

Question 1: Single choice

During a pandemic, a public health agency is flooded with calls and e-mails and decides that an AI chatbot answering pandemic questions would help. Following human-centered design, how should it start prototyping?

Build a quick non-AI prototype and test it with a diverse group of potential users1
Build the best AI chatbot it can, then test it with a diverse group of potential users2
Train a model on its archive of past e-mails first, and design the interface around it3
Release a first version to the public and improve it based on the complaints it gets4

#human-centered-design

Timed test